"Got the 3 piece chef knife set. The chef knife is blunt and the handle of the paring knife came off.
This is NOT lifetime because I used it just once and the 2 larger knives cannot be used as they are blunt."
Aug. 17, 2021 at 7:38 PM EST
"Got two stainless steel with that were silicone coated for Mother’s Day and the silicone is cracking and pulling away from the whisk. I only hand wash these and they should be lasting longer than a few months."
June 16, 2021 at 11:14 AM EST
"When is the last (first?) time you bought anything that was guaranteed for life and the company MEANT it and stood by their word?
Years ago, I bought two Misto oil sprayers; one for olive oil and one for peanut oil (for Asian cooking). The peanut oil prayer never worked properly - it refused to spray and just shot a stream of oil; so I hid it away on a storage shelf and forgot about it. Recently, the olive oil sprayer stopped working. Somehow, I had kept the original documentation from the olive oil sprayer. Looking through the small insert, I was ASTOUNDED to see that it was guaranteed for life. I contact the MARVELOUS Customer Service people and was immediately sent a replacement Misto unit. When I found the defective peanut oil sprayer, I again contacted the same wonderful people and again they sent a new Misto replacement unit.
This is the way a company SHOULD treat their customers! I will go out of my way to look for their products and buy them even if they have limited time warranties!"
~ Arthur Yellin
Jan. 8, 2021 at 12:59 PM EST
"WOW...What a superb customer relations company. My product was defective (only sporadically) so I wrote in to see what steps I could take to correct the problem. Instead of advice they sent me an entirely new unit. This was not a new unit but the literature said they would give service AND THEY GAVE GREATER SERVICE THAN I EVEN HOPED FOR! Thanks Lifetime Brands, bob (from California)"
~ Robert Trevan
Dec. 18, 2020 at 4:38 PM EST
"I have reviewed 3 products for friends and family. Please see following:
Farberware 6 piece classic cutlery set: I always found that Farberware products were high in quality. Initially, I Was surprised at the scaled down size of the cutlery set. I found that the size was ideal on the counter;it wasn't obtrusive and fit in most any area of the counterspace in the kitchen. I did like the size of the cutlery. The scaled down size made it easier to handle and use. I was also pleasantly surprised at the sharp blade on the knives that made carving, paring, etc. easier and more precise. I recommend this product. (2) 4PC Steak Set: The Farberware steak knife set looked sleek and the type/style I would see in a "Steak House." The handle was comfortable and easy to handle. The blade was sharp and sliced through my filet mignon as it I were cutting butter. I have always found that Farberware produced quality products and this was no exception. I would recommend this product. (3)
Kammenstein Set of 2 Electric Grinders: this is the first time I used a battery operated grinder. The instructions for inserting the batteries were clear and straight forward, no problem understanding the directions. Initially, I thought that the grinders would be a little unwieldy and would produce a coarse grind. Not so. The grind was on the finer side, the mechanics were easy (press the top of the grinder) and the LED light showed exactly where the salt/pepper were going. I was surprised by the ease of its used and would recommend this product."
~ John & Ann Filipiak
Dec. 18, 2020 at 1:09 PM EST
"Junk received it broken. And tried calling but number is disconnected"
Nov. 4, 2020 at 7:47 AM EST
"My mug does not have a way to close the flow of liquids. So have to keep upright. I had it outside with me when I was gardening recently and it started smoldering in the brown area where it has Copco logo. It melted the material and I put water on it before it actuslly started a fire."
~ Patricia Weisbrodt
July 27, 2020 at 1:38 PM EST
"I am having a problem with your merchandise. Have sent you a message and received no response. Impossible to speak with a company representative."